Please copy and paste the voucher code exactly as they are, looking out for small mix-ups like “1” and “I”. Our voucher codes are case-sensitive. Unless otherwise stated, our voucher codes are valid for one-time use. We cannot make a voucher code valid again, once it has been used. If your voucher code still doesn’t seem to be working as it should, please email us at Please take note that we CANNOT manually redeem a voucher code to an order that has already been placed.